Find your path

At GROUNDFLOOR, we value personal and professional integrity above all else, while celebrating and cultivating individual talent. We do this by surrounding ourselves with strong individuals who value collaboration. Are you a big thinker and doer with an interest in our audacious mission to take private lending public? Join us.

Headquarters

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Headquartered at Tech Square in the Midtown area of Atlanta, GROUNDFLOOR has created new investment opportunities for non-accredited investors and streamlines access to financing for independent builders. You may not completely know what all of that means, but we promise we're not just tooting our own horn when we say that what we've built is one-of-a-kind.

If you are interested in helping to create something truly innovative, please get in touch. We are always looking for great people.

Please send your resume to careers@groundfloor.us

CURRENT OPENINGS


JOB DESCRIPTION

Startup Strategy & Operations: Assist the Chief Executive Officer in planning for and closing additional rounds of capital sufficient to develop and grow the company. Play a key role within senior management team to formulate strategy and manage operations.

Financial Operations: Develop, manage and evolve appropriate processes and controls for transactions to and from retail investors and borrowers. Properly account for transactions related to the origination and repayment of real estate loans. At scale, the operation will consist of tens of thousands of monthly transfers and hundreds of real estate transactions in 50 to 100 localities nationwide. Solutions must be tax compliant and efficient for highly scalable business operations.

Regulatory Compliance: In collaboration with the Executive Vice President of Legal & Regulatory Affairs, ensure compliance with relevant federal and state securities laws. We are currently qualifying an umbrella offering under Regulation A as one step along a more extensive regulatory roadmap. Our offering circular already exceeds 350 pages, including fully audited financials.

PRODUCT

GROUNDFLOOR takes private lending public. We offer access for non-accredited and accredited investors to participate directly in short-term commercial construction loans backed by residential property, hyper-fractionalized to $10, at yields of 5-26%.

Even for accredited investors, high minimum requirements for capital and expertise conspire with securities regulations to block the vast majority of investors from participating in the lucrative market for private lending in real estate. Leveraging our proprietary underwriting engine and innovative application of existing securities law, we solve the hunt for yield for over 250 million non-accredited investors in the U.S.

We are the only "crowdfunding" platform in real estate that offers 100% of its loans for participation by all.

WHY US?

At GROUNDFLOOR, we believe that the broadest, most inclusive capital markets win -- for its participants and for society at large -- for the same reasons, functioning in the same way that the Internet itself does. While "crowdfunding for real estate" is a hot market, we stand alone as the only platform open to participation by all, including non-accredited investors. We view ourselves as creating a consumer product in finance with the same scale of impact and implications as the online discount brokerage industry had when it arose in the 1980s and 1990s.

Our team has succeeded before together, creating and launching Republic Wireless, a highly successful wireless company, in 2010-12. Our investor group is strong, and very committed. It's not too late to have a big impact on the culture we're building. Join us!



GROUNDFLOOR is looking for a senior software engineer to join our engineering team. The ideal person for this role enjoys automating business processes, architecting interactions with third party services, writing tests to ensure reliability and robustness of our web applications. The position will primarily be focused on deeply learning our tech stack, while expanding the services we provide to our customers.

Our needs:

We’re looking to automate business processes, integrate deeper with third parties, and expand our website to better serve our borrowers and investors. We’re a team of 7 people, so every person has the opportunity make a big impact on the business in multiple ways. We’re hosted on heroku with some AWS messaging sprinkled in, though that mix will probably change over time. Our front end application is written in Ruby on Rails and it talks to a back end API written in Ruby/Roda.

Requirments
  • 5+ years experience performing full stack programming tasks
  • Experience tracking down issues, performing root cause analysis, fixing and ensuring issues don’t occur again
  • Can provide us with examples of work you’ve done in the past that illustrates your attention to detail and problem solving skills
  • Passionate about building good software that makes an impact on people’s lives
  • Have the ability to work on your own
Communication:
  • You communicate clearly and efficiently in verbal and written communication both inside and outside of the team
Technical Skills:
  • You have experience with Ruby and/or Ruby on Rails
  • Understand that programming languages are tools, not ideologies and are comfortable working in the right one for the task at hand (we use Ruby, Postgres)
  • Demonstrated ability to work with a back end language solving real business problems
  • Experience with git
Bonus Points:
  • You have experience leading teams
  • Familiarity with Postgres, through active record, sequel or sql
  • You have experience with testing and automation
  • You have a technical background and a BS or MS in a computer-related or hard science field
  • Interested in owning a large portion of a codebase
Who we are:

We’re an Atlanta-based fintech startup who is opening the market for peer-to-peer lending in real estate. Our market provides new sources of capital to borrowers and an entirely new class of investments to investors. Currently we’re 25+ employees, hoping to grow by at least 40% in the coming months.

  • Your work matters. Every member of this team plays a vital role in GROUNDFLOORs success
  • Your growth matters. We have weekly 1on1 sessions where we discuss performance and growth towards your career objectives
  • We respect and appreciate people from different backgrounds and cultures
  • We value and select for integrity, intellect, and honesty
  • We have an open culture, providing weekly snapshots on growth and the goals of the company

GROUNDFLOOR is looking for a software engineer to join our engineering team. The ideal person for this role is adept at crafting rich and enjoyable user experiences, automating painful business processes, connecting with third party services, and writing tests to ensure reliability and robustness of web applications.

The position will primarily be focused on learning our front end application, while expanding the services we provide to our customers.

Our needs:

We’re looking to automate business processes, integrate deeper with third parties, and expand our website to better serve our borrowers and investors. We’re a team of 7 people, so every person has the opportunity make a big impact on the business in multiple ways. We’re hosted on heroku with some AWS messaging sprinkled in, though that mix will probably change over time. Our front end application is written in Ruby on Rails and it talks to a back end API written in Ruby/Roda.

Requirments
  • 1+ years experience performing full stack programming tasks
  • Experience tracking down issues, performing root cause analysis, fixing and ensuring issues don’t occur again
  • Can provide us with examples of work you’ve done in the past that illustrates your attention to detail and problem solving skills
  • Passionate about building good software that makes an impact on people’s lives
  • Have the ability to work on your own
Communication:
  • You communicate clearly and efficiently in verbal and written communication both inside and outside of the team
Technical Skills:
  • Understand that programming languages are tools, not ideologies and are comfortable working in the right one for the task at hand (we use Ruby, Postgres)
  • Demonstrated ability to work with a back end language solving real business problems
  • Experience with git
Bonus Points:
  • You have experience with Ruby and/or Ruby on Rails
  • Familiarity with Postgres, through active record, sequel or sql
  • You have experience writing tests
  • You have a technical background and a BS or MS in a computer-related or hard science field
Who we are:

We’re an Atlanta-based fintech startup who is opening the market for peer-to-peer lending in real estate. Our market provides new sources of capital to borrowers and an entirely new class of investments to investors. Currently we’re 25+ employees, hoping to grow by at least 40% in the coming months.

  • Your work matters. Every member of this team plays a vital role in GROUNDFLOORs success
  • Your growth matters. We have weekly 1on1 sessions where we discuss performance and growth towards your career objectives
  • We respect and appreciate people from different backgrounds and cultures
  • We value and select for integrity, intellect, and honesty
  • We have an open culture, providing weekly snapshots on growth and the goals of the company

Head of Customer Success


About GROUNDFLOOR

Recently listed as Venture Atlanta’s 2018 “Top 10 Atlanta Companies to Watch, ” Groundfloor is one of the most promising growth-stage companies in the Southeast.

GROUNDFLOOR is an Atlanta-based fintech startup opening the market for peer-to-peer lending in real estate. The ideal candidate is motivated by the opportunity to build a distinctive brand, product and service that stands apart in a field of many that aim to reformat banking, finance and investing. As a company, we value and select for intellect, strategic thinking, authenticity and integrity.

Job Description

We are currently seeking a Customer Success leader to join our growing marketing team. The role will be vital for maintaining customer retention, galvanizing customer referral growth, and delivering product and marketing solutions that align with our customers’ needs and business objectives. We are looking for a self-starter with an unquenchable thirst for learning and a passion for driving customer success.

In this role, you will build strong and lasting relationships with our customers, continuously improve processes, reporting, and strategies to accelerate business growth, and train and manage a team of white-glove, customer experience professionals. This position will report directly to the SVP, Marketing.

What You'll Do
  • Provide solutions to customers, exceeding customer expectations and giving exceptional customer service every time
  • Manage customer expectations, evaluate service levels and product satisfaction and provide feedback
  • Develop and implement customer success systems and tools (e.g., live chat) that resolve customer issues and identify and address additional customer requirements
  • Hire, train and motivate a high-performing team that consistently achieves customer experience goals through effective management, leadership, planning, and coaching
  • Develop and provide insights on customer KPIs to improve the customer lifecycle/experience, retain customers and identify growth opportunities
  • Create customized, conversational scripts to promote informed conversation, improve productivity, nurture relationships and enhance customer satisfaction
  • Identify and champion product and service opportunities that will delight our customers
  • Schedule and deliver online product demonstrations
  • Develop and oversee customer retention campaigns and experience
  • Participate in our overall service and sales strategy
  • Contribute to a fun and inspiring work environment
What You'll Need
  • BA/BS degree or equivalent working experience, with technology bent
  • Proven experience launching and growing new sales/customer service teams in a startup environment
  • Demonstrated ability to take ownership and accountability, and act on customer experience goals and objectives in a technical environment
  • High-energy, strategic-oriented, critical thinking mindset
  • Strong leadership skills with a proven track record of hiring and motivating high performing teams
  • Excellent interpersonal/customer relations skills
  • Strong written and verbal communication skills
  • Creative, positive, and high-energy individual with hands-on mentality and excitement for new technologies and emerging trends
  • Exceptional time management, prioritization, and multitasking skills; ability to quickly adapt and react to changing circumstances and demands with high attention to detail
  • Salesforce experience is a plus
  • Experience utilizing contact center software is a plus
  • Investor relations experience a plus

Head of Public Relations


About GROUNDFLOOR

Recently listed as Venture Atlanta’s 2018 “Top 10 Atlanta Companies to Watch, ” Groundfloor is one of the most promising growth-stage companies in the Southeast.

GROUNDFLOOR is an Atlanta-based fintech startup opening the market for peer-to-peer lending in real estate. The ideal candidate is motivated by the opportunity to build a distinctive brand, product and service that stands apart in a field of many that aim to reformat banking, finance and investing. As a company, we value and select for intellect, strategic thinking, authenticity and integrity.

Job Description

We are currently seeking a Public Relations superstar to join our growing marketing team. The role will be vital in generating awareness and understanding of Groundfloor among key external audiences, including traditional press, industry trade, real estate investors, and influencers. We are looking for an awesome communicator, a storyteller, and a news junkie who not only wants to participate in that next story, but create their own storyline. No doubt, this will be a career defining opportunity for the right candidate.

In this role, you will gain a clear understanding of the real estate lending industry, including regulatory environment, and use this knowledge to support all of the primary responsibilities. To thrive in this role, you will need to keep up with industry trends, competitive landscape, and market needs. This position will report directly to the SVP, Marketing.

What You'll Do
  • Build and lead the public relations function
  • Develop and strengthen relationships with fintech and real estate journalists, media, industry experts, and local market influencers
  • Respond to media inquiries, develop media lists, pitch stories, identify editorial calendar opportunities, etc
  • Develop external communications materials such as press releases, blog posts, case studies, testimonials, thought leadership articles, and media resources
  • Curate relationships with industry influencers to explore new ways to earn media coverage for campaigns, product launches, partnerships and events
  • Identify and secure the right speaking opportunities, events and awards for Groundfloor in order to raise awareness and establish industry credibility
  • Build and manage company’s social media presence, with understanding of and experience with reputation management best practices on various social media platforms
  • Produce succinct reports highlighting key data for tracking PR activity
What You'll Need
  • BA/BS degree in communications, marketing or equivalent working experience, including heavy content writing responsibility
  • 7+ years’ experience in PR, media relations, journalism or other communication fields, preferably in either the real estate lending or fintech space
  • Demonstrable track record in strategic communications, strong media relationships with top-tier outlets/reporters, and the ability to develop new and lasting media relationships
  • Demonstrable track record in strategic communications, strong media relationships with top-tier outlets/reporters, and the ability to develop new and lasting media relationships
  • Excellent writing skills across a wide range of deliverables; from traditional PR and media statements to blogs and contributed content
  • Familiarity with distribution and reporting tools, including Business Wire and/or Cision, Radian6 and/or Meltwater, and Google Analytics.
  • Creative, positive, and high-energy individual with hands-on mentality and excitement for new technologies and emerging trends
  • Exceptional time management, prioritization, and multitasking skills; ability to quickly adapt and react to changing circumstances and demands with high attention to detail
  • A desire to grow in an energetic, quickly changing, high pressure start-up environment
  • Start-up experience and/or PR agency background is a plus
  • Investor relations experience a plus
  • Experience managing crises communications and community affairs a plus

Business Development Manager


About GROUNDFLOOR

Recently listed as Venture Atlanta’s 2018 “Top 10 Atlanta Companies to Watch, ” Groundfloor is one of the most promising growth-stage companies in the Southeast.

GROUNDFLOOR is an Atlanta-based fintech startup opening the market for peer-to-peer lending in real estate. The ideal candidate is motivated by the opportunity to build a distinctive brand, product and service that stands apart in a field of many that aim to reformat banking, finance and investing. As a company, we value and select for intellect, strategic thinking, authenticity and integrity.

Job Description

We are looking for a high-performing BDM’s to join our Team. The successful candidate will meet our customer acquisition and revenue growth objectives. The BDM role involves Retail and Broker Originations. Cultivating, developing and growing strong and sustainable customer relationships. Training our customers on our products, processes and services. This role is crucial for Groundfloor in building/growing our business.

What You'll Do
  • Conducts sales calls to prospective customers by introducing Groundfloor, developing a profile, providing a value proposition, and documenting the results within the Company client relationship management tool.
  • Understand and act as the main resource regarding Groundfloor Company products, policies, and underwriting policies.
  • Be the main point of contact throughout the loan process for both our customer and Groundfloor.
  • Train and actively communicate our products and processes to our customers.
  • Close loans from leads that are provided, as well as self-generated.
  • • Accountable for developing/executing strategic plan to hit/exceed sales targets.
  • Self-Motivated.
  • Ability to prioritize and meet deadlines.
What You'll Need
  • BA/BS degree preferred but not required.
  • Proven sales executive experience, meeting/exceeding targets.
  • Proven ability to position products against competitors.
  • Positive. Personable. Dependable. Team Player.
  • Ability to understand financial stories.
  • Strong communication skills.
  • Detail-oriented.
  • High level of passion and motivation for learning new skills.
  • Flexibility and responsiveness to adapt quickly to changing customer and organizational requirements.

Remote Option: Yes